I contacted Brian for a rather emotionally-charged issue regarding a contract my spouse and I were having with another party. Even though we never retained Brian as our attorney, he spent time crafting thorough, thoughtful e-mails back to us, giving us sage advice and even some pep talks. His e-mail responses were timely and sensitive, and helped us make difficult decisions during a stressful time.
HE DID ALL OF THIS AND HE WAS NOT OUR LAWYER. He never asked us for money or told us he couldn't give us advice until we paid a retainer fee.
In short, Brian impressed the hell out of me and I would not hesitate to use his services in the future. If he was this attentive, clear, and helpful with someone who wasn't his client, imagine what he would do if he were?